Shop Policies

Just some important bits of information that don’t seem to belong anywhere else.

Returns and Exchanges

I am happy to accept returns and exchanges of yarn as long as it is still in the original skein, does not have an odor (smoke, pet odor, ect.) as long as you contact me within two weeks of delivery.  The item would need to be shipped back within 30 days of delivery.  Unfortunately, I cannot accept a return on stitch markers or patterns.

Cancelations

Because I dye yarn per order, I cannot take cancellations.  But if you have any problems with your order please contact me!

No Return or Exchange Items

I cannot accept stitch markers, digital downloads (such as patterns), custom orders, sale or discounted items.  So… if you somehow placed an order that was a custom dye and discounted with a free pattern, I def. couldn’t take it back or exchange it … #sorrynotsorry.

Conditions of Return

Y’all are responsible for return shipping.  Oh, and the yarn has to be unused and in the original skein.